A buyer writes to three dealers and buys from the first one who replies. I set up a system that answers every message within a minute, day and night, in the buyer's language. Your sales team gets the serious buyers, with the questions already asked.
No forms. Send one email and we pick a time.
None of this shows up in the monthly report. Buyers notice it straight away.
A buyer writes at 22:00 or on Sunday. Nobody answers until Monday. By then he has booked a test drive somewhere else.
Every message gets a reply within a minute. A missed call gets a WhatsApp message back straight away. The buyer can book a viewing on the spot.
No buyer waits until Monday.
Portal messages pile up. Salespeople answer the easy ones. The rest go cold.
Questions about price, equipment, finance and trade-in are answered at once. The system asks for budget and timing, then hands the buyer to a salesperson with the whole conversation.
Your team talks to buyers who are ready.
Someone types every description, translates it, sorts the photos and uploads to each portal. Hours every week.
The ad text is written from the VIN and equipment list, in Spanish, German, English and more. Photos are sorted and checked before upload.
Cars go online faster, with every extra listed.
A price is set once and corrected late. Every extra week on the lot costs margin.
Every day, each car is compared with similar cars on the main European portals. You get a suggested price and a warning when a car starts to sit.
You know when to lower the price, and by how much.
A buyer says “I'll think about it”. Nobody calls back. A week later he has bought elsewhere.
Reminders go out on their own: after a viewing, after a quote, and when a car he liked gets cheaper. The salesperson gets a nudge too.
Fewer buyers lost after the first contact.
Most dealers start with the first two. They pay off fastest.
VAT, registration tax and paperwork worked out for the buyer, so he can say yes.
A quick, consistent price for the car the customer brings in.
Reply drafts for every review. Bad reviews flagged the same day.
Workshop bookings, repair status and car history, with your brand.
Someone senior who runs your CRM, data and suppliers, part-time.
Not in car dealerships yet. These are results from earlier jobs, as they were.
A data-driven incentive system at a ride-hailing platform. The platform reached break-even.
Product and data work at the fintech Punto Pago in Panama.
Same work at Punto Pago.
These figures are from the projects named. They are not a promise of results for your dealership.
You show me how leads, prices and listings work today. I tell you where you lose the most and what I'd fix first.
20 minutes · free
I set it up on your real channels. Before we start, we agree how we measure it, for example reply time and booked viewings.
4–6 weeks
If the pilot works, I keep it running, improve it and add the next fix. If it doesn't, you stop there.
Ongoing
TechConcepts · Madrid
I build software that uses data, from the first test to daily use. I worked on product and pricing at Yandex.Taxi and ran product at the fintech Punto Pago. I also build my own iPhone and Mac apps. I live in Spain and work with dealers across the EU.
20 minutes, free, no obligation. You get a concrete recommendation either way.